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IT support for SMB
Support for users and IT systems
IT infrastructure delivery and deployment
Telecommunications and data center services
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inOne News
Boom on the IT service market
inONE S.A. invites to the IT Support Forum 2011 by HDI Polska
Case Studies
The Atmosfera Service Desk in TVP
About us
Our offer
IT support for SMB
Introduction
Our offer
How it is organized?
How to begin?
Support for users and IT systems
Introduction
An example organizational model
Help Desk
Windows network administration
On-site services and support
Firewall administration
Server administration
IT infrastructure delivery and deployment
Introduction
Virtualization and cloud computing
Security
Telecommunications and data center services
Introduction
Backup and security
Internet
Colocation
Telephone services
Telephone services - for SMB
Complete infrastructure
VoIP gateway
Systems
The Atmosfera systems
The Atmo platform
Technology, integration
Interface mechanisms
The ITSM area
Atmosfera Service Desk
Atmosfera Outsourcing Services
-- Request management
-- Problem Management
-- Configuration Management
-- Service Level Management
-- Change Management
-- Knowledge Database
Management Dashboard
Atmosfera User Right Management
Document Management functionalities
Business Processes Support
Atmosfera Customer Operations
Customers
Contact